International Shipping

Our online store is based in the United States, with all charges processed in USD. Products are shipped securely in envelopes and boxes. All beauty products are natural, genuine, and non-invasive.

Due to new tariffs imposed by the U.S. government and other international regulations, we are temporarily suspending worldwide shipping.

For the time being, we will only be shipping orders within the United States and to Colombia.
We appreciate your understanding and will keep you updated on any future changes to our shipping policy.

We highly recommend checking the applicable taxes and duties in your country before purchasing our products.

Return Policy

We do not accept returns or issue refunds. However, if your product arrives defective, please contact us at soycliente@terramistica.us

Cancellation Policy

Unfortunately, we cannot process cancellations once an order has been placed.

Order Delivery

• United States: We ship orders within 3 to 5 business days.
• International: Orders to Colombia may take 3 to 4 weeks to reach their final destination.

Shipping to Colombia

For shipments to Colombia, the Shipping fee covers domestic shipping within the USA and international shipping. Delivery typically takes 10-15 business days.

Alternatively, you can use a virtual mailbox in the United States to avoid potential delivery delays.

We strive to meet estimated shipping times, but we cannot guarantee them. Actual delivery time will depend on the shipping method selected and potential customs delays.